Wednesday, 16 December 2009

NRJ Mobile and Sicap introduce double-network MVNO device management – France

NRJ Mobile has deployed Sicaps’s double-network device management platform. The software will allow the operator to provide services via both Orange’s and SFR’s network (but not simultaneously to individual subscribers). By interrogating user behaviour fed back to NRJ (via the software) the operator will be able to recommend to subscribers which network would provide them with best coverage.

The software will also provide facility for over the air updates to NRJ’s subscribers.

Armin L. Rau, Sicap’s Managing Director for EMENA said: “We have worked closely with NRJ Mobile since their acquisition of our Device Management Center in 2004. The implementation of our latest Device Management Center provides NRJ Mobile with a powerful commercial and customer care tool to manage subscriber services and their devices.“

Julien Muller, NRJ Mobile’s Director of Products and Services commented: “The deployment of Sicap technology was the most user-friendly and cost-effective way for us to manage the specificities of our dual network strategy. Sicap has consistently recommended software tools which fit our scope, constraints and expectations and which ultimately benefit our customers.”