Friday, 30 October 2009

7-Eleven pulls out of Ottawa – Canada

The Ottawa Citizen has reported that 7-Eleven has pulled out of Ottawa entirely. The move means that all retail premises previously occupied by 7-Eleven are to be taken over by Quickie, a similar convenience store. No big story there, but for 7-Elevel mobile customers in Ottawa it apparently is. From now on to top up their mobile minutes they will have to leave Ottawa to do so as they can only get more minutes in British Columbia, Alberta, Saskatchewan, Manitoba and Ontario.

Surprisingly (in fact, ludicrously) SpeakOut Wireless subscribers are not able to top up via their mobile or online, something we had to confirm by reading their FAQ section.

“Q: Where can I purchase SpeakOut Wireless Airtime?”

“A: Participating 7-Eleven Stores in British Columbia, Alberta, Saskatchewan, Manitoba and Ontario. On-line or telephone airtime purchases are not available.”

It seems that a mass churn is going to occur from 7-Eleven’s plan for this part of Canada.